How do I order from Areiana?
To order Areiana in Gold Filled, Gold Layered, Oro Laminado, or Minimalist Jewelry, simply pick the product you want from our website. You can either use the shopping cart to prepare your order or send it to your assigned sales representative or sales@aeiana.com.
Can I call Areiana to speak with a Sales Representative?
Absolutely! Feel free to call us and place orders over the phone.
Contact Phone: 1-786-448-1396
Hours of Operation: Monday – Friday (9:00 am – 5:30 pm) EST.
How long does it take for Areiana to ship my order?
Once you've submitted your order, Areiana will prepare it within 1 business day and ship it as soon as we receive payment.
What is the minimum order for Areiana?
The minimum purchase in a single order is $100.00 USD. Areiana processes orders of that value or more, as we operate as a wholesale marketplace.
What payment methods does Areiana accept?
We accept Credit Card Payments (Visa, Master Card, American Express), Paypal, Zelle, and wire transfers. We'll provide our banking information for wire transfers.
Which shipping companies does Areiana use?
Areiana relies on trusted shipping companies such as UPS, FedEx, DHL, courier companies, and domestic postal services.
Can I return or exchange unsold products to Areiana?
We can cancel and refund the value of your order as long as we have not shipped the product. Once shipped, Areiana operates as a Wholesale Company and does not accept returns or exchanges. All sales are final, and no refunds are issued. If any disputes arise, return shipping costs are not covered.
How much does shipping cost?
Shipping costs depend on your order price, package size, and destination. A more accurate estimate will be available once your order is prepared.
Does Areiana ship worldwide?
Yes, Areiana specializes in international business and ships to any country except those under USA sanctions. We also ship within the USA.
If I'm importing products, who pays the import fees?
You're responsible for the payment of any tariffs or import fees to receive your shipment.
Who brings the merchandise through customs?
The shipping company is responsible for bringing orders through customs, but you are ultimately responsible for payment of any tariffs or import fees.
Will I receive 100% of my order?
While we strive to fill every order, due to the variety and quantity of designs, we may provide between 70% and 80% in some cases. Your sales representative will contact you to find a solution.
How often does Areiana introduce new models or designs?
Areiana adds new jewelry daily, introducing 15+ models or designs every week.
Does Areiana use distributors?
No, Areiana doesn't use distributors; you can buy directly from us, ensuring product quality.
Can I get a wholesaler discount for large volume purchases?
Absolutely! Areiana offers special discounts for large volume purchases. Please ask your sales representative for details.
Can I snag Areiana's pics for my site?
If you're a registered Areiana retailer, go ahead and use our product pics to show off Areiana bling on your website. Cool, right? Email us if you need the hi-res version of the photos.
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Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at sales@areiana.com -
Other inquiries? Let's chat.
Please email us at sales@areiana.com
Contact by Phone or WhatsApp : 1-(786)-448-1396
Hours of Operation: Monday – Friday (9:00 am – 5:30 pm) EST.